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Capacity Manager

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Date: 13 Apr 2026

Location: PUE, MX, 72197

Company: LRQA

Job ID:43673
Location:LRQA - Puebla - Torre Inxignia
Position Category:Assessors
Position Type:Employee Fixed Term

Who We Are

At LRQA, we offer a unique and impactful career journey designed to empower our teams to influence change. Join our team for a truly international experience. With 24+ offices globally (and still growing), you will have exposure to real issues that span the globe. Fasten your seatbelt for an energetic and dynamic experience where you will conduct a broad range of environmental and social supply chain audits to support impact-driven responsible sourcing programs. Supplier transparency is part of LRQA’s DNA to understand risk exposure associated with social compliance issues. We constantly develop innovative solutions to uncover and manage risk from social and environmental to building, electrical and fire safety. LRQA was the first firm to integrate anonymous worker surveys into the assessment process creating the industry’s first integrated assessment. LRQA has developed EiQ to create predictive models to assess risks of unauthorized subcontracting, human trafficking, labor unrest, and other key risk issues. LRQA has also developed the first KPI-based monthly monitoring program to show the links between business performance issues and social non-compliance. When a supplier needs more guidance our Capacity Building experts design holistic and custom improvement plans to create long-term solutions.

Who You Are

Are you thrilled by the idea of working in a business that aims to tackle the world’s biggest challenges? Do you want to work:

on environmental, social and governance issues
with an amazing team of like-minded creative thinkers
in a fast-paced dynamic environment
for some of the biggest and most forward-looking brands in the world

Job Overview at a Glance

LRQA is looking for a CAP Manager for the Responsible Sourcing Team for an excellent opportunity to work in a multinational organization that is growing consistently and rapidly. The CAP Manager is responsible for overseeing the development, implementation, and monitoring of corrective and preventive action plans for companies that have recently completed a responsible sourcing assessment to help them resolve open non-compliances within a 30, 60, or 90 day time frame.

Key Responsibilities:

Lead the identification and analysis of non-conformities and develop appropriate corrective and preventive actions.
Collaborate with clients and cross-functional teams to ensure that corrective actions are implemented effectively and in a timely manner.
Ensure the proper documentation of all corrective and preventive actions taken, following Sis.
Ensure compliance with relevant industry standards, regulations, and company policies regarding corrective actions.
Continuously keep track of CAP procedures updates to enhance efficiency and effectiveness.
Monitor and follow up on KPIs and internal timelines to ensure performance targets and deadlines are consistently met
Support delivery of other desktop services, such as pre-assessment calls and self-assessment questionnaires.

Qualifications

4-year college degree in a major of Law, HR, Occupational Health and Safety or Environment/Advanced degree is preferred
Minimum 2-3 years of experience in social compliance auditing
APSCA registration preferred
Strong business acumen
Excellent Customer Service and results oriented
Effective problem solving and negotiation skills
Excellent verbal and written English and Spanish
Adaptable and flexible
Comfortable in various industries e.g. manufacturing, food & beverage
High degree of proficiency with Microsoft Word, Excel, PowerPoint, Internet-research /reporting/analysis tools
Maintains a global perspective and is culturally sensitive and aware
Highest level of personal and professional integrity and ethics
Comfortable with confrontation, with a diplomatic and easy demeanor
Ability to operate in a multi-cultural environment with people of varying socio-economic status
Ability to handle sensitive and confidential information

Diversity and Inclusion at LRQA:

We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business, our clients and each other. We are all about creating a safer and more sustainable future and our inclusive culture is right at the heart of our business.

Together our employees make our communities better and we want you to be part of our diverse team!

LRQA is a leading global assurance provider. The integrity and expertise we bring to our partnership with clients support their journey to a safer, more secure and more sustainable future. (Group entities).

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