People Advisor

Who are LRQA?

LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We’ve grown to become a leading global assurance provider, bringing together outstanding expertise in certification, customised assurance, cybersecurity, inspection, and training.

While we’re proud of our heritage, it’s who we are today that really matters, because that’s what shapes who we and our clients can become tomorrow. By staying true to our shared values and combining decades of collective experience, we support our clients in building a safer and more sustainable future.

What do we do?

We help our clients negotiate a rapidly changing world, by working with them to manage and mitigate the risks they face. We serve a wide variety of industries, from food, beverage and hospitality to automotive, aerospace, transportation and Nuclear.

From independent third-party auditing, certification and training; to consultancy services; to real- time assurance technology; to data-driven supply chain transformation, our innovative end-to- end solutions help our clients shape their own future, rather than letting it shape them.

LRQA currently operates across 51 countries, has more than 2,500 colleagues, generates £315m in revenue, and supports more than 60,000 clients across a diverse range of sectors and markets.

LRQA has been supplying inspection and assurance services to the global nuclear industry since the 1950’s. In 2010 we started working on the HPC project in the UK – the first new civil nuclear power station in the UK this Century.

The next chapter for LRQA

The future of business assurance is exciting and rapidly changing. New challenges and opportunities are arising all the time. We’re adapting to these challenges by expanding our portfolio of services and aiming to become the leading digitally enabled assurance provider.

In November 2021, Goldman Sachs Asset Management acquired the LRQA business from Lloyd’s Register Group, of which it had previously been a part. Becoming an independent business accelerates our ambition to realise this vision. We will now be able to:

•           Invest in customer excellence.

•           Build on strong foundations to lead the digital transformation of assurance.

•           Invest to enhance our products and services.

•           Accelerate the growth of the business and deliver on our sustainability strategy.

With solid expertise and heritage in our sector, coupled with well-timed accelerated investment and a leadership team that is fully committed to delivering our vision, LRQA’s next chapter is set to be an exciting, transformational period of growth. We’re well placed to build on everything we’ve done and further our ambitions for the future. At such an exciting time key talent is critical, and this role is a great opportunity to be part of our next chapter.

Key Responsibilities:

Provide effective People Case management to support employees and managers in achieving its goals and increase employee experience.

Manages compliance & employee relations issues including disputes and other legal employment matters.

Handle and support performance management cases to improve consistency and ensure workplace cases are managed to appropriate timescales.

Providing specialized advice to stakeholders through effective case management by using data, insights, and statistics.

Provide an added value to the business by picking up assigned cases via People Connect in the agreed timeline and manage the service to the agreed service catalogue overview

Provide operation support on organisational redesign; change; job evaluation.

Provide advice & guidance on terms & conditions of employment ensuring compliance and employee relations are maintained and enhanced progressively.

Mitigate risks including sensitive events through enquiries/inquiries allowing workflow efficiencies and employee experiences.

Take appropriate action where necessary in addressing employees’ urgent matters

Technical / Professional Qualifications / Requirements:

Qualified HR Professional with proven knowledge in generalist HR Case Management

Experience in conflict resolutions and manage complex cases, can hold a plan with identifiable tasks and bring this to completion - This includes consideration across all our services

Fluent in English and another language is preferred

High relationship management skills with ability to work with stakeholders of all levels.

Experience in policy management including researching, analysing, and reviewing policies.

Willingness to be flexible regarding different time zones.

Ability to research, analyse, and make logical decisions within a given timeframe

Ability to exercise discretion, sound judgment and tact dealing with confidential and sensitive matters

Authentic interpersonal, intercultural, and networking skills

Effective internal stakeholder engagement and ability to manage multiple conflicting priorities

Strong written and verbal communication skills with the ability to work both within a team and independently

Excellent interpersonal skills with ability to prioritize projects and tasks in a fast-paced environment