Payroll Advisor (Americas)

Role purpose: The Regional Payroll Advisor for the Americas has responsibility for managing the relationship with the  Global Payroll service provider for  a number of other country payrolls in their Area, including the US, Mexico and some smaller south American payroll populations. They work closely with the in- country Payroll Provider teams to provide employees with a first class legally compliant payroll service. In addition, they develop strong working relationships with HR, the business streams and auditors and ensure that all tight payroll deadlines are met.

Key Responsibilities:

Work with the local TMF in-country teams (or agents) to ensure payrolls are managed to high quality, accuracy and on time

To be the main contact point for TMF for all countries under their responsibility

Oversee non HR related Pay/Deductions inputs such as, expenses and other taxable benefits which require reporting through payroll.

Manage the data flow to TMF within the TMF timeframes

To perform payroll checks and controls, examine each payroll run for accuracy before final payroll sign-off

To act as the employee contact point for any post payroll run related queries and provide employees with a good service (this process will subsequently be incorporated into a service desk tool)

To manage any employee escalations by discussing with the Head of Global Payroll, HR or TMF as necessary

Ensure countries under their responsibility are compliant for employer benefit reporting including year-end reporting (if not managed by TMF). For example, employee pay/benefit statements

Support Internal/External audit queries if specific to countries in their Area

Work on Continuous Improvement initiatives supported by TMF, HR and Global Head of Payroll to ensure the most efficient payroll process 

Number of direct reports n/aGeographic area of impactAmericas regionSize of budgetn/aKey stakeholdersHR Operations, External Provider, Finance Shared Service centerTechnical / Professional Qualifications / Requirements:

Payroll qualifications

Strong technical payroll experience/knowledge required

Working knowledge of US , Mexico and /or Brazil payroll,  other country payroll knowledge will be an advantage

Proficient in Excel, VLOOKUP and pivot tables

Experience using HCM Success Factors system an advantage.

Excellent interpersonal, listening and oral communication skills.

Strong managerial competencies

The ability to work to deadlines whilst maintaining accuracy and attention to detail.

Handling multiple priorities effectively

Ability to work using own initiative.

Strong problem-solving abilities, including understanding root cause analysis.

Proven track record of successfully managing operations with focus on quality, driving change, and delivering effective service to customers

Experienced in identifying and mitigating operational risk through effective controls

Outstanding work ethic with a high degree of confidentiality

Has sound judgment, recognizes when action is required and proactively takes it while communicating to and managing stakeholders