World-Wide-Inspection Team Leader

Job ID:42145
Location:Mumbai: Solitaire Corporate Park 
Position Category:Technical
Position Type:Employee Regular

Role Purpose

Lead and manage a team for WWI operations within an assigned CFO region, ensuring effective inspection services, technical capabilities, and client satisfaction in line with LRQA strategies and governance.

Key Responsibilities:

• Team Leadership & Development:
  Lead, motivate, and inspire a team of Inspection Coordinators to deliver high performance. Provide guidance, identify training needs, and foster a positive culture.
• Inspection Coordination:
  Manage inspection requests, allocate resources, and ensure prompt, efficient delivery. Coordinate with region sales teams to ensure optimal resource planning for client needs.
• Subcontractor Management:
  Oversee subcontractor relationships, manage contracts, negotiate costs, and ensure compliance with legal and commercial terms. Monitor supplier performance and initiate contract renewals.
• Performance Monitoring & Quality Control:
  Track subcontractor performance, review inspection reports for quality, and ensure they meet client expectations. Lead periodic performance reviews and support TQ TL in maintaining service quality.
• Commercial & Contract Management:
  Negotiate and manage subcontractor contracts, ensuring cost-effective solutions and compliance with LRQA standards. Process subcontractor payments efficiently and in line with SLAs.
• Client & Project Support:
  Support pre-sales phases by providing resources and competitive budgets. Ensure inspection scope clarity and support project progress meetings. Act as a liaison to resolve customer complaints and implement corrective actions.
• Compliance & Governance:
  Ensure all processes align with LRQA’s governance, quality standards, and SOPs. Monitor team KPIs and ensure procedural accuracy in all operations.
• Resource & Risk Management:
  Support project risk mitigation actions, report HSE risks, and maintain resource availability to meet client needs, including working flexible shifts when required.

Qualifications & Skills:

• Education: Bachelor’s in Engineering or a related technical discipline.
• Experience: 10+ years in inspection coordination, project management, or similar roles with leadership experience.
• Skills: Strong communication, negotiation, commercial acumen, and IT proficiency. Ability to lead diverse teams and manage complex projects in the QA/QC, fabrication, and construction industries.
• Languages: Proficiency in English (additional languages like European or Chinese are a plus).

Key Attributes:

• Leadership, teamwork, adaptability, and excellent time management.
• Ability to work under pressure while maintaining accuracy and meeting deadlines.

This role requires a dynamic, techno-commercial leader capable of driving operational efficiency, fostering team development, and delivering exceptional client outcomes.

Diversity and Inclusion at LRQA:

We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business, our clients and each other. We are all about creating a safer and more sustainable future and our inclusive culture is right at the heart of our business.

Together our employees make our communities better and we want you to be part of our diverse team!

LRQA is a leading global assurance provider.  The integrity and expertise we bring to our partnership with clients support their journey to a safer, more secure and more sustainable future. (Group entities).

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