Technical Reviewer

Job ID:39313
Location:Mumbai: Solitaire Corporate Park 
Position Category:Assessors
Position Type:Employee Regular

Who are LRQA?

LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We’ve grown to become a leading global assurance provider, bringing together outstanding expertise in certification, customised assurance, cybersecurity, inspection and training.

While we’re proud of our heritage, it’s who we are today that really matters, because that’s what shapes who we and our clients can become tomorrow. By staying true to our shared values and combining decades of collective experience, we support our clients in building a safer and more sustainable future.

LRQA currently operates across 50 countries, has more than 2,500 colleagues, generates £315m in revenue, and supports more than 60,000 clients across a diverse range of sectors and markets.

Role purpose:

• To provide technical review support against defined procedures with some discretion over priorities of workload. Undertakes a range of technical review/support activities and resolves queries for internal/external clients,
• In particular, conduct technical reviews of client organization files, after each visit requiring a certification decision; client files would contain information such as : commercial agreement, assessment report, certificate,
• Produce reports of technical review/support work carried out

Key Responsibilities:

• Complete Technical reviews of client files within 5 calendar days from the visit report upload date,
• Technical reviews conducted meet applicable scheme and accreditation requirements
• Each Technical reviewer to review pending Technical review tasks on a daily basis,
• Technical Reviewers :

1. complete Technical review, for assigned jobs; when required, discuss with other Technical reviewers and pick up files for Technical reviews with a goal to ensure that set KPIs are achieved,
2. upload Technical review findings, raise Assessor feedback, raise Office actions, as appropriate,

• Update raw data collation spreadsheet with visit details and Technical review findings and other necessary details
• Data filing/entry in accordance with defined procedures,
• Deal with queries and build relationships with internal/external clients, as appropriate
• To coach other team members, as appropriate, to achieve effective knowledge transfer and application,
• Conduct assessments, as required, to maintain necessary qualifications,
• Stay abreast of technical developments in own area of expertise, maintaining CPD records and producing them as required
• Conduct all activities in line with internal procedures, contractual requirements, cost structures and budget constraints

Technical / Professional Qualifications / Requirements:

• Degree in Engineering (preferable), or, Graduate in any discipline
• Knowledge of audit principles, practices and techniques - Knowledge of generic management systems audit principles, practices and techniques, as specified in respective standard sufficient to understand a certification audit report.
• Knowledge of specific management system standards/normative documents - Knowledge of the management system standard or other normative documents being specified for certification sufficient to make a decision on the basis of a certification audit report
• Knowledge of LRMS processes - Knowledge of a certification body’s processes sufficient to determine if expectations of the LRMS have been fulfilled on the basis of the information submitted for review.
• Knowledge of client’s business sector - Knowledge of the terminology, practices and processes common to a client’s business sector sufficient to understand an audit report in the context of the management system standard or other normative document.
• General understanding of:

Quality management system specific

basic concepts of quality, continuous improvement, cost of quality, customer satisfaction, problem solving, variation, quality tools.

                     Have knowledge of:

                     IATF 16949:2016 series of standard

                     ISO/IEC 17021 series of standards,

• A reviewer would be expected to have a working knowledge and broad understanding of the technology and terminology used in the sector.
• A general understanding of the automotive industry
• A general understanding automotive manufacturing / QA / SPC requirements/terminology.
• Reviewers should be familiar with typical processes, and their controls, FMEA etc.,..
• Existing IATF 16949:2016 Lead Assessor and Technical reviewer (veto) with a certification body of reputed
• Successfully completed ISO 9001 & IATF 16949:2016 Lead Assessor training.
• Successfully completed the standard LRQA course of training for technical reviewers
• LRQA internal systems – such as BOS, LRQA Link (Training/familiarization on LRQA internal systems will be provided)

Diversity and Inclusion at LRQA:

We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business, our clients and each other. We are all about creating a safer and more sustainable future and our inclusive culture is right at the heart of our business.

Together our employees make our communities better and we want you to be part of our diverse team!

LRQA is a leading global assurance provider.  The integrity and expertise we bring to our partnership with clients support their journey to a safer, more secure and more sustainable future. (Group entities).

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