Project Manager

Job ID:41535
Location:Mumbai: Solitaire Corporate Park  
Position Category:Project Management
Position Type:Employee Regular

Who are LRQA?

LRQA is committed to clients, leading market initiatives, and expertise in risk management. As a global assurance provider, we offer skills in certification, assurance, cybersecurity, inspection, and training.

Our focus is on the present, guiding clients toward a safer, sustainable future. With a presence in 150 countries and a team of over 5,000 experts, we support more than 61,000 clients across diverse sectors. 

Role Overview:

This role will be responsible for: 

• Managing projects and deliver to the clients’ satisfaction and expectations, as contractually required. 

• Ensuring that the projects remain profitable as per approved estimated margins. 

• Support Sales team during tendering and bidding for costing, resources and other inputs. 

• Collaborate with all internal and external stakeholders for a positive client experience. 

• Be an LRQA Ambassador and represent LRQA to the clients

Key Responsibilities:

• Provide business intelligence to facilitate development of commercial strategies to grow existing and new key customers in the identified growth segments with relevant stakeholders to achieve revenue targets 
• Responsible for the delivery, performance and safety for assigned projects and also to support senior project managers on large/ complex projects.
• Ensure the smooth running of projects delivery to meet/exceed client expectations through seeking opportunities to delight the client, enhance the customer experience and deepen client relationships that further build the business.
• Provide support for driving quality and business improvements by ensuring that structures, systems, processes and procedures are continually reviewed for their effectiveness and efficiency in meeting business, commercial and management systems requirements whilst improving margin to meet business objectives.
• Supports Sales Managers on the bid and tender development process. Work in close co-ordination with the Sales team to ensure most optimum cost estimation on the bids under submission.
• Undertakes resource planning, organisation and management as necessary and includes the allocation of manhours to ensure that the project remains profitable and adheres to the cost, time and quality control processes.
• Supports the execution of plans through contract compliance and includes change control and contract variations and where necessary identifies opportunities to develop additional work / revenue.
• Provides regular project and contract reviews, project reporting and close out to LRQA Senior Management and clients.
• Acts as single point of contact for clients to effectively manage and client and LRQA relationship.

Technical Requirements/ Qualifications

• Bachelor degree from a recognised university or equivalent from Engg. Chartered/Professional qualification and a member of a relevant professional institution are desirable.
• Externally PM Certified by PMI or similar Project Management Institution – Desirable – Not Essential
• Experience in delivering and managing a portfolio of projects to scope, specification, time and cost requirements in multiple countries
• Proven track record in managing, motivating and developing a (virtual) multi-cultured team of Project Managers and building organisational capabilities through sound people management practices to deliver business solutions   
• Experience in conducting root cause analysis, solving complex problems and implementing complex solutions and providing visible, pro-active Health and Safety leadership, with the analysis and monitoring of incident reporting and task risk assessment.
• Knowledge of legal, statutory and regulatory requirements of the relevant countries within area of responsibility and project management tools, processes and industry best practices 
• Result oriented, resilient, customer focused with the ability to build sustainable client relationship with multi-culture clients and strategic alliances to identify and secure business opportunities 
• Good interpersonal and communication skills with the ability to influence both internal and external stakeholders.  
• Able to provide technical and commercial leadership to a multi skilled project team and generate technical reports when the need arises.
• Practical, flexible, adaptable and well organised with the ability to work with virtual teams and adhere to tight deadlines
• Ability to carry out in-depth analysis and provide recommended solutions
• Sound knowledge of critical macro variables (e.g. legal, social, technological, health, economic, political and competitive forces) and industry business environment (e.g. competitors, general market forces, market trends, regulatory environments and political forces and realities) that affect the industry in the defined area
• Experience in driving major change, risk management initiatives and building technology readiness
• Awareness of LRQA’s strategies, products and processes across LRQA service lines
• Significant experience of successfully managing a team and implementing sound people management practices (inclusive of strategic recruitment, organisational development and employee engagement, development and retention) to establish a high performance and client focused organization.  
• Result oriented, customer focused and process driven individuals with the ability to build strategic relationships/alliances, build sustainable relationships with multi-culture clients, identify and seize growth opportunities, influence multiple stakeholders at all levels both internally and externally, realise cross areas and service lines synergy and function within a complex highly matrix organisation.  

Job location : Mumbai

Diversity and Inclusion at LRQA:

We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business, our clients and each other. We are all about creating a safer and more sustainable future and our inclusive culture is right at the heart of our business.

Together our employees make our communities better and we want you to be part of our diverse team!

LRQA is a leading global assurance provider.  The integrity and expertise we bring to our partnership with clients support their journey to a safer, more secure and more sustainable future. (Group entities).

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