People Operations Manager

Job ID:43316
Location:Mumbai: Solitaire Corporate Park  
Position Category:Human Resources
Position Type:Employee Regular

About LRQA

LRQA is a leading global assurance provider operating across 51 countries and supporting more than 60,000 clients. As we expand our digital and operational capabilities, we are seeking a People Operations Manager to lead and strengthen our global People Administration function.

This role is pivotal in shaping LRQA’s next chapter, ensuring operational excellence, driving digital transformation, and delivering a seamless colleague experience across the full employee lifecycle. The role is based in Mumbai operating a hybrid working model.

Closing date for all applications: 5th February 2026

How will you make a difference

• Lead, coach, and develop the People Administration team delivering end‑to‑end lifecycle support from Day‑1 to offboarding.
• Oversee daily operations to meet SLAs, quality standards, and compliance requirements across multiple countries.
• Act as the escalation point for complex or sensitive employee administration matters.
• Maintain strong governance, risk management, and audit‑ready processes.
• Drive process optimization, automation, and digitalization initiatives across global HR workflows.
• Partner closely with Payroll, People Advisory, Rewards, HRIS, and other internal teams.
• Lead global process standardization while balancing local country requirements.

  About You

• Minimum 5 years of  experience leading HR operations or shared services teams, ideally across multiple countries.
• Strong understanding of HR administration, employee lifecycle processes, and compliance frameworks.
• Experience with HRIS platforms such as SAP SuccessFactors.
• Familiarity with automation, workflow optimisation, and digital HR tools.
• Strong communication, stakeholder management, and problem‑solving abilities.
• Ability to lead through change and support global process implementations.

Why LRQA

At LRQA, your work contributes to a safer, more sustainable, and more resilient world. We are investing heavily in digital transformation, people, and innovation. This role provides an exciting opportunity to shape a global People Operations function during a transformational period.

Join us and play a key role in building a world‑class People Operations capability at LRQA.

Pre-Employment Checks  

If you are successful in securing a role with us, we will carry out pre-employment checks in accordance with what is allowed under local law.  

These checks will include, (as permitted):- right to work, identification, verification of employment history, education, and criminal records. 

We may involve the third-party supplier to run the background checks as needed and your data will be retained for a period as needed for the purpose of employing you.  

Your data will be stored in accordance with all relevant privacy legislation.   

Please contact us if you have any questions or concerns. 

Diversity and Inclusion at LRQA:

We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business, our clients and each other. We are all about creating a safer and more sustainable future and our inclusive culture is right at the heart of our business.

Together our employees make our communities better and we want you to be part of our diverse team!

LRQA is a leading global assurance provider.  The integrity and expertise we bring to our partnership with clients support their journey to a safer, more secure and more sustainable future. (Group entities).

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