Coordinator, Europe

Job ID:42505
Location:Portugal : Lisbon  
Position Category:Administration/Business Support
Position Type:Employee Regular

Who are LRQA?

LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We’ve grown to become a leading global assurance provider, bringing together outstanding expertise in certification, customised assurance, cybersecurity, inspection and training.

While we’re proud of our heritage, it’s who we are today that really matters, because that’s what shapes who we and our clients can become tomorrow. By staying true to our shared values and combining decades of collective experience, we support our clients in building a safer and more sustainable future.

LRQA currently operates across 50 countries, has more than 2,500 colleagues, generates £315m in revenue, and supports more than 60,000 clients across a diverse range of sectors and markets.

Key Responsibilities:

• Coordinate with facility, vendor and client for processing service requests, service schedules and service invoices based on client operating procedure (COP) 

• Be responsive to facility and client inquiries regarding schedules and related issues 

• Input and update service-related data in real-time in internal and client data management systems 

• Ensure profitability of region by meeting key performance indicators related to auditors/consultants’ usage rates, expenses, and local sales, among others 

• Timely delivery of services by processing requests quickly and scheduling within client due dates 

• Support auditors/consultants on schedules, logistics as needed 

• Escalate scheduling related issues to client, such as denied access etc. 

• Other office work assignments as needed. 

 The successful candidate should be able to demonstrate the following:

• Relevant educational background (Languages, Administration or technical etc.)  

• Good communication skills 

• Detail-minded, be patient, integrity, diligence and good teamwork spirit 

• Critical thinking, analytic and result driven 

• Able to handle confidential and sensitive information 

• Good command of English both oral and written. Italian, German or French language knowledge is a plus. 

• Good command of office software, word, excel, outlook and power point 

• 2+ years of professional experience in related role is preferred 

Diversity and Inclusion at LRQA:

We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business, our clients and each other. We are all about creating a safer and more sustainable future and our inclusive culture is right at the heart of our business.

Together our employees make our communities better and we want you to be part of our diverse team!

LRQA is a leading global assurance provider.  The integrity and expertise we bring to our partnership with clients support their journey to a safer, more secure and more sustainable future. (Group entities).

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