Retail & Hospitality Lead Auditor (SE Asia)

Date: 2 Apr 2024

Location: Kuala Lumpur, MY, 50088

Company: LRQA

Job ID:40083
Location:Kuala Lumpur : Naza Tower : Plat  
Position Category:Assessors
Position Type:Employee Regular

 

Who are LRQA?

LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We’ve grown to become a leading global assurance provider, bringing together outstanding expertise in certification, customised assurance, cybersecurity, inspection and training.

While we’re proud of our heritage, it’s who we are today that really matters, because that’s what shapes who we and our clients can become tomorrow. By staying true to our shared values and combining decades of collective experience, we support our clients in building a safer and more sustainable future.

LRQA currently operates across 50 countries, has more than 2,500 colleagues, generates £315m in revenue, and supports more than 60,000 clients across a diverse range of sectors and markets.

 

Role:

This role is primarily responsible for ensuring  Retail & Hospitality Division delivers retail unaccredited audits to ‘own brand’ standards across South East Asia for retail and hospitality audits with a specific emphasis on auditing within the retail sector. 

 

Key Responsibilities:

High quality audits will be delivered that meet the needs of the customer’s specific requirements in an efficient and professional manner.  
Through providing effective lead auditorship you will be responsible for:

  • The deployment of assessor resources in line with the onboarding and contract requirements of existing and new retail customers secured by the COE Commercial Team and as instructed by the R&H Assessor Manager.
  • Ensuring the professional, effective and efficient delivery of retail assessment services in line with contract requirements, targets and schedules agreed with the COE Delivery Support Team and R&H Assessor Manager.
  • Safeguarding the work-related wellbeing of the retail audit team.
  • Liaising with Business Support Admin to maximise the utilisation of the retail delivery team.
    Delivery of calibration reviews, shadow and witness audits with the assessors in line with client
  • contractual agreements per year as planned with the R&H Assessor Manager. This could be 4 times in a year, twice per round. 
  • Deliver all audits per month as agreed per month and ensure all audits are delivered as required for each round deadline and for the audit cadence to match the financial requirements of the business and meeting all utilisation requirements. 
  • Deliver monthly reporting for the client including calibration of the assessors and trending of the non-conformances.

 

Technical / Professional Qualifications / Requirements 

  • Fluent in English and your local language.
  • Lead Auditor Qualification in 22k or 45K
  • 5 Years Auditing experience - knowledge of Retail & Hospitality

 

Diversity and Inclusion at LRQA:

We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business, our clients and each other. We are all about creating a safer and more sustainable future and our inclusive culture is right at the heart of our business.

Together our employees make our communities better and we want you to be part of our diverse team!

LRQA is a leading global assurance provider.  The integrity and expertise we bring to our partnership with clients support their journey to a safer, more secure and more sustainable future. (Group entities).

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