Digital Publishing Executive

Job ID:44195
Location:LRQA - Kuala Lumpur - Naza Tower 
Position Category:Marketing
Position Type:Employee Regular

IR35 Status:[[custIR35]] 

About LRQA:

LRQA is a global leader in assurance services, committed to helping clients manage risk and build resilience. With a strong heritage and decades of expertise, we deliver innovative solutions in certification, customized assurance, cybersecurity, inspection, and training.

Operating in 50 countries, with 2,500+ colleagues, LRQA supports over 60,000 clients across diverse sectors, generating £315 million in annual revenue. Our mission is to create a safer, more sustainable future by combining deep technical knowledge with a client-first approach.

The Role:

The Digital Publishing Executive supports the efficient delivery of digital marketing activities by publishing and maintaining content across LRQA's digital platforms – namely website and email marketing. Working as part of the Global Shared Services team, the role delivers high-quality digital production activities, including webpage creation, content localisation, email production and campaign asset deployment, ensuring work is delivered quickly, consistently and in line with agreed standards. 

Key Responsibilities

• Build, update and maintain webpages, campaign landing pages, forms and digital assets using approved templates and publishing standards.
• Support the localization of digital content across regional websites, ensuring accurate implementation of translated content, regional adaptations, metadata, tracking and SEO requirements provided by regional teams.
• Build, test, deploy and localize marketing emails, autoresponders and nurture journeys within the marketing automation platform, following approved campaign briefs and templates.
• Maintain digital content across webpages, emails, forms and digital assets, ensuring content remains accurate, up to date and aligned with governance, accessibility and brand standards.
• Support technical SEO implementation by resolving publishing-related issues, including broken links, redirects, metadata updates and 404 errors, following guidance from the relevant teams.
• Publish on-demand webinar recordings to YouTube and other agreed digital channels.
• Optimise video metadata, including titles, descriptions, thumbnails and playlists, to maximise discoverability and support SEO best practice.
• Work closely with Website, CRM and Regional Marketing teams to manage publishing requests, prioritise workloads and deliver agreed service levels.
• Support continuous improvement by identifying opportunities to streamline publishing workflows, improve efficiency and leverage AI tools for repetitive production tasks.
• Deliver publishing requests in accordance with agreed service level agreements (SLAs), ensuring work is prioritised appropriately and completed within agreed timelines.

What You’ll Bring :

• 2+ years' experience in digital publishing using established templates and publishing processes.
• Experience using enterprise Content Management Systems (CMS), such as Optimizely, Sitecore, Adobe Experience Manager or similar.
• Understanding of website metadata, basic SEO principles and digital accessibility requirements.
• Experience working with marketing automation (e.g. Microsoft Dynamics 365 CIJ, HubSpot, Marketo or similar) to create and deploy templatised email campaigns would be advantageous.
• Strong attention to detail with the ability to manage high volumes of work accurately and consistently.
• Excellent organisational and time management skills, with the ability to manage multiple requests and meet agreed service levels.
• Strong communication and collaboration skills, with experience supporting multiple stakeholders in a fast-paced environment.
• Experience using AI-powered productivity tools to improve content production and operational efficiency would be advantageous.
• Degree-level qualification in Marketing, Digital Media, Communications or a related discipline, or equivalent practical experience.

Diversity and Inclusion at Lloyd's Register:

Together we are one Lloyd’s Register, committed to developing an inclusive and safe workplace that embraces and celebrates diversity. We strive to ensure that all applicants to LR experience equality of opportunity and fair treatment, because we believe it is the right thing to do. We hope you do too.

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