Surveyor (Contractor)

Key Responsibilities:

To perform complex assessments and provide advice for service delivery within agreed broad parameters that include budget constraints and contractual requirements.

To produce the deliverable within the agreed broad parameters in an appropriate format and take responsibility to review and monitor other employee’s work as requested.

To discuss/ present the deliverable with the external client at a senior level and be able to suggest alternative solutions where appropriate.

Undertake routine administration as required in line with current processes and procedures.

To assess/ recommend the time/value of the work to be undertaken for an external client within an agreed fee/cost structure and within the commercial aspects of the contract, and issue quotations up to an agreed limit and Lloyd’s Register’s standard terms and conditions (e.g., Commercial Notice).

To pursue CPD and maintain a high degree of discipline knowledge and awareness.

Conduct activities in line with internal procedures, accreditation schemes, legislation and industry standards.

To develop technically other employees, as appropriate, to achieve effective knowledge transfer and application.

To contribute to internal/external client management as appropriate by acting as point of contact to effectively manage client and LR relationships.

To make recommendations based on external client feedback to assist in service delivery improvement and to help build the business.

To undertake project management where applicable including monitoring project progress and spend against budget and contract requirements.

Key Health & Safety Responsibilities:

Eliminate or minimise employee's exposure to risks by reviewing, regularly, the health and safety risk register, applying appropriate controls, communicating results of risk assessment and ensuring health and safety is considered in the planning and execution of all LR activities.

Manage your own and your team's compliance with health and safety rules, instructions, systems and legal requirements, ensuring employees are suitably trained and adequate resources are available to work safely.

Monitor and review health and safety performance, observe safety behaviours in the workplace, taking appropriate corrective and preventative action as necessary and suggesting and implementing improvement activities.

Role Dimensions:

Number of direct reports:

Geographic area of impact:

Size of budget responsible for:

Key stakeholders:

Technical / Professional Qualifications / Requirements:

Shall possess a relevant Bachelor's degree or equivalent from a recognised university.  An additional higher degree e.g. Master's may be preferred in some regions.

Preferably a qualified member of a recognised professional body eg www.nspe.org, www.cae.cn, www.engc.org.uk, www.ecindia.org.  Likely to be working towards Chartered/Professional Engineer.

Shall possess sufficient relevant previous working experience to to demonstrate comprehensive understanding of the relevant specialist requirements, knowledge and application. Likely to have 6-10 years relevant working experience.

To be addressed within authorisations framework. Will be unsupervised for some authorisations.  May be supervised for others.

Our Values:

We care

• We care about the safety of everyone.

• We respect each other and the wider communities we work in.

• We’re passionate about giving back to society, leaving the world a better place than we found it.

We care about each other, our customers and the environment.

We share our expertise

• We strive to be the leaders in our profession with unparalleled expertise.

• We’re committed to quality and work together to find the best solution.

• We’re inquisitive and curious and never stop learning to further our knowledge.

We share our expertise with each other, with our customers and with all of our stakeholders.

We do the right thing

• We’re independent and impartial.

• We show integrity in everything we do.

• We’re brave and courageous and we never compromise on standards or safety.

We do the right thing in every situation.

Behavioural Competencies (BCs):

All 8 Core BCs are applicable to all but managers and colleagues can reposition BCs below to indicate which ones are more critical than others

Customer Focus

G3 – Takes responsibility for delivering customer needs
 

• • Listens and asks questions to gain an understanding of customer needs and expectations
  • Ensures that colleagues are aware of customer needs and understand how their role impacts the customer
  • Anticipates customer needs, actively seeking feedback to improve satisfaction
  • Takes responsibility for resolving problems within the scope of his/her experience
  • Balances customer needs with safety, operational and commercial constraints
     

Team work

G3 - Actively includes, engages and supports others

• • Values the input and expertise of colleagues, encouraging them to express their views and ideas
  • Trusts and supports colleagues, seeking common ground to strengthen working relationships
  • Assumes positive intent, resolving differences with others to achieve ‘win-win’ outcomes for colleagues and customers
  • Willingly shares knowledge and expertise with others
  • Adapts personal behavioural style to work more effectively with colleagues and customers

Communicating & Influencing

G3 - Tailors and structures communication to specific audiences to engage and inspire

• • Communicates clear objectives, expectations and purpose for the team, supporting them in taking ownership
  • Presents ideas logically, concisely and persuasively, adapting content and style for the audience, using relevant and accurate data
  • Communicates in a manner consistent with LR values and stays professional when challenged
  • Encourages positive, open and 2-way discussion, demonstrating empathy, rapport and fairness
  • Is approachable, fully involves others in decisions and ideas when appropriate, gaining commitment and trust

Professional Expertise

G3 - Ensures professional competence and shares knowledge with others
 

• • Is enthusiastic about sharing knowledge and experience with others
  • Pursues appropriate learning, development and feedback opportunities to enhance own performance
  • Keeps up to date with specific technical/professional/functional skills and knowledge
  • Maintains awareness of latest legislation, regulation and standards and updates relevant qualifications/CPD requirements
  • Regularly reviews and updates their own PDP, supporting and encouraging others in their personal/career development

Setting Direction

G3 - Considers the wider picture and brings this understanding to bear on decisions / actions
 

• • Translates wider LR strategy into clear goals, priorities and expectations for the task/project/team
  • Takes time to consider the broad implications and context of specific issues and actions
  • Considers wider organisational priorities when making decisions and setting own priorities
  • Able to navigate through a range of issues to define a clear way forward
  • Questions the conventional, thinks laterally, considers ‘what if scenarios’

Commercial Acumen

G3 - Takes a commercial view when making decisions and taking action
 

• • Demonstrates an understanding of how key decisions and strategies affect the top and bottom line
  • Considers cost implications and benefits of actions and decisions with awareness of budget
  • Balances time, cost and quality variables without compromising on health and safety
  • Uses resources effectively and identifies appropriate alternatives /efficiencies
  • Initiates improvements to cut costs, improve efficiencies or seize opportunities

Problem-Solving

G3 –  Assesses problems and develops pragmatic solutions

• • Uses effective sources/questions get to the nature of a problem, spotting gaps/flaws in data, information or arguments
  • Considers issues from different perspectives, assessing the impact of any solution, thinking beyond own business function
  • Encourages others to share, build on, and consider new ideas and ways of solving problems
  • Makes well-timed decisions even when some information is unavailable
  • Communicates tough business decisions, without blaming others

Delivering Results

G3 - Plans and prioritises workload to ensure goals/targets are achieved

• • Is well-organised, using structured plans, prioritising and managing time effectively to meet deadlines and targets
  • Balances a range of conflicting priorities and tasks to determine the best way forward
  • Holds regular team reviews to track goals, giving clear feedback to drive performance and address issues
  • Identifies barriers to achievement and actively seeks to minimise them
  • Demonstrates a high level of drive, enthusiasm and a positive attitude to work, remaining calm under pressure