Knowledge Manager, Assessment

Job ID:42042
Location:LRQA - Hangzhou - Tingli Buildng, LRQA - Shenzhen - Guomao Commerc, LRQA-Shanghai-Jing'an New Era 
Position Category:Product Development
Position Type:Employee Fixed Term

Who are LRQA?

LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We’ve grown to become a leading global assurance provider, bringing together outstanding expertise in certification, customised assurance, cybersecurity, inspection and training.

While we’re proud of our heritage, it’s who we are today that really matters, because that’s what shapes who we and our clients can become tomorrow. By staying true to our shared values and combining decades of collective experience, we support our clients in building a safer and more sustainable future.

What do we do?

We help our clients negotiate a rapidly changing world, by working with them to manage and mitigate the risks they face. We serve a wide variety of industries, from food, beverage and hospitality to automotive, aerospace and transportation.

From independent third-party auditing, certification and training; to consultancy services; to real- time assurance technology; to data-driven supply chain transformation, our innovative end-to- end solutions help our clients shape their own future, rather than letting it shape them.

LRQA currently operates across 51 countries, has more than 2,500 colleagues, generates £315m in revenue, and supports more than 60,000 clients across a diverse range of sectors and markets.

The next chapter for LRQA:

The future of business assurance is exciting and rapidly changing. New challenges and opportunities are arising all the time. We’re adapting to these challenges by expanding our portfolio of services and aiming to become the leading digitally enabled assurance provider.

What you will do:

• Contributes to the knowledge management strategy and plan for the organization
• Prepares Assessment product overviews, tutorials, best practice case studies and maintains a high quality and up-to-date set of content for Assessment audiences
• Designs and roll-outs a training and capacity building schedule for Assessment products across different regions and business units in collaboration with existing internal teams
• Sets up and runs knowledge sharing events including new joiner orientations and a calendar of training sessions for coordination, Assessment and supporting teams globally
• Promotes collaborative internal knowledge sharing groups using Microsoft Teams and through workshops etc. to build robust and active communities of practice across regions
• Monitors / evaluates the success of knowledge sharing activities alongside delivery metrics
• Works effectively across the organization with stakeholders, delivery teams, trainers, and subject matter experts to develop and support new and existing Assessment products.
• Helps establish an organisational culture that promotes and supports knowledge sharing

What we are looking for:

• 5-7 years of experience in relevant field
• Assessment and project management experience required
• Experience in environmental, social and governance issues in supply chains
• Has basic understanding of knowledge management principles and techniques
• Excellent written and verbal communication skills in English and Chinese (Mandarin)
• Recognises the benefits and skilled at collaborative working
• Able to work independently with minimum supervision
• Efficient multi-tasker and able to coordinate people at all levels of an organisation
• Capacity to work across different time zones / hold meetings outside of regular hours
• Responds positively to pressure and working in a dynamic, fast paced environment

Why Join Us?

• Be part of a dynamic team focused on innovation and strategic growth.
• Collaborate with industry leaders and contribute to LRQA's thought leadership.
• Enjoy a role that offers opportunities for professional development and career advancement.

Apply Now and Shape the Future with LRQA!

Diversity and Inclusion at LRQA:

We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business, our clients and each other. We are all about creating a safer and more sustainable future and our inclusive culture is right at the heart of our business.

Together our employees make our communities better and we want you to be part of our diverse team!

LRQA is a leading global assurance provider.  The integrity and expertise we bring to our partnership with clients support their journey to a safer, more secure and more sustainable future. (Group entities).

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