Manager Inside Sales Bangladesh

Role Purpose:

The Inside Sales Manager will be responsible for driving revenue growth for the Responsible Sourcing (RS) division across Bangladesh by managing inbound and outbound sales activities, developing client relationships, and leading inside sales initiatives. This role will focus on converting leads into business, managing key accounts remotely, and supporting field sales efforts where required.

Key Responsibilities:

1. Revenue Generation & Sales Execution

• Achieve assigned sales targets for RS services (SEDEX, BSCI, WRAP, SLCP, HIGG, CTPAT, Disney CoC, etc.).
• Manage the full sales cycle: lead qualification, proposal submission, negotiation, and closure.
• Drive inbound lead conversion and proactively generate new opportunities through outbound outreach.

2. Territory Management (North India)

• Build and grow a strong client base in Bangladesh.
• Identify and target key industries such as textiles, apparel, manufacturing, retail supply chains, and exporters.
• Maintain a structured pipeline with visibility on deals, forecasts, and risks.

3. Client Relationship Management

• Develop long-term relationships with clients, ensuring repeat business and renewals.
• Act as a trusted advisor on Responsible Sourcing compliance requirements.
• Handle customer queries, quotations, and commercial negotiations effectively.

4. Lead Management & CRM Discipline

• Maintain accurate records in CRM (Salesforce or equivalent).
• Track all leads, opportunities, and client interactions systematically.
• Generate regular sales reports, forecasts, and pipeline updates.

5. Collaboration & Internal Coordination

• Work closely with operations, audit delivery teams, and scheduling to ensure seamless service delivery.
• Coordinate with marketing for campaigns, webinars, and lead generation initiatives.
• Support cross-selling of other services within the organization.

6. Market Intelligence

• Monitor competitor activities, pricing trends, and market demand in the RS domain.
• Provide feedback to management for strategy improvement.

Skills & Competencies:

• • Strong sales and negotiation skills
  • Excellent communication and presentation abilities
  • High level of customer orientation
  • Ability to work independently and manage remote sales
  • Strong analytical and pipeline management skills
  • Proficiency in CRM tools and MS Office

Behavioral Attributes:

• • Target-driven and self-motivated
  • Resilient and proactive approach
  • Strong time management and prioritization
  • Collaborative mindset