Senior Program Sepcialist

• Act as the program specialist on a specific client's(s) ethical sourcing requirements and manage the regional risk monitoring program externally, including providing clear guidance for suppliers, responding to inquiries, report review and follow up corrective action plan process, regularly calibrating teams, and maintaining updated systems and documents.
• Plan, communicate and continuously tracker & monitor execution of COC/due diligence assessment program ensuring assessment activities completed per targeted timeline, or other risk interventions as required and following escalation procedures/reporting as appropriate.
• Review all audits and/or risk interventions (such as submitted audit reports & CAP plan) , with focus on areas such as high risk & repeated findings, critical issues management & policies implementation
• Identify areas for improvement and work with customer’s supply chain to drive positive impact & continuous improvement execution plan and provide necessary recommendation/best practice to mitigate the corresponding risks
• Keep systems and trackers up to date, accurate and available to customer on a regular basis
• Master client’s program data for risk analysis, performance scoring model and KPI enhancement
• Maintain internal guidance, standard operating procedures and instructions to clearly document working progress, meet client expectations and SOW obligations.
• Other ac-hoc program activities assigned

• Leverage customers’ supply chain data collection to create program trend data reporting/trend analysis etc and guide decision-making across the supply chain teams
• Understand each clients’ program risk identification mechanisms and optimizing relevant reporting methods
• Build reports / trackers for on behalf of select customers. Reporting includes supplier performance in social responsibility, supply chain risk exposure management and Risk meditication (CAP) etc.
• Proactively identify data-correlations and help interpret and analyse for our customers
• Focus on data collection, program performance analysis, and data presentation with Microsoft office, PowerBI and other relevant tools
• Respond promptly, accurately and efficiently to data reporting requests and questions

Qualifications

• Excellent written and verbal English and Mandarin, other SEA languages are also preferred;
• Bachelor’s degree in a quantitative field and/or equivalent experience
• 5+ years of program/project/auditing experience in the Ethical Sourcing/Labor Compliance/Social Risl monitoring arena either for a brand/retailer or service provider;
• Detail-oriented/relentless, willing to find cracks in the systems to expose problems and identify risks
• Proficient in data visualization and Analystic systems such as PowerBI, Advanced Excel, ChatGPT are preferred.
• Proven excellent understanding in supply chain ecosystem, ethical sourcing auditing to codes of conduct and industry schemes, manufacturing experience and supply chain practices
• Strong communication skills, and ability to work with multiple stakeholders in data translation to commonly used languages
• Highly proficient in transforming large supply chain data into reports and automation
• Can work under pressure, results oriented, self-motivated, responsive, and detail-minded and work with people in different time zones
• Ability to work independently with level of integrit
• Able to conduct regular business traveling when neccessary