Senior Business Anaylst

Job ID:43562
Location:Birmingham : 1 Trinity Park : Bi  
Position Category:Information Technology
Position Type:Employee Regular

About the role

We’re looking for an experienced and forward‑thinking Senior Business Analyst to play a key role in accelerating LRQA’s use of Artificial Intelligence across the organisation. This role sits within our AI team and works closely with machine learning engineers, product roles, and cross‑functional delivery teams to bring innovative AI solutions to life. 

You will collaborate with stakeholders from across the entire business—spanning operations, client‑facing functions, commercial teams, and enabling services—to understand their challenges and identify opportunities where AI can meaningfully improve employee experience and client engagement. 

A key part of the role will also involve transforming ideas emerging from innovation events and hackathons into deliverable AI products that offer real, measurable value. 

Your work will directly support the creation of modern, intelligent tools that help LRQA employees at every stage of a client engagement—from prospecting to service delivery to reporting—boosting quality, efficiency, and consistency across our global operations. 

You will be an experienced technical BA with knowledge of agile ways of working. You’ll be focused on the maximisation of benefit and the elimination of waste as we deliver new or improved system functionality. You’ll strive to capture clear business requirements and stories supporting Product Owners and SME’s to clarify true business needs and evaluate them against potential business value.

Role purpose:

You will lead on the discovery and inception phase of our projects, supporting the wider business with maturity of solid business cases by defining the opportunities for change, clear modelling for target operating states and solid business benefit cases.

Working under the BA Analysis Lead, you’ll be responsible for continuously improving our BA practise, with accountability for the delivery of quality analysis artefacts, driving standards, improvements to ways of working, adoption of Agile BA principles and learnings as a community.

As part of your role, you’ll be empowered to drive initiative sharing across the product teams to greater align opportunities and help define future roadmaps and outcomes.

The role forms part of the Digital Transformation team.

Role requirements:

• Minimum of 5 years experience in a Senior BA role
• Highly effective communicator, able to communicate complex ideas clearly
• Proven ability to translate between business and technical perspectives
• Strong stakeholder management skills, with experience of working with Senior & Executive Level Leaders 
• Hands‑on experience working in agile product teams 
• Skilled at translating business needs into epics, features, user stories, and acceptance criteria

Desired but not essential:

• Experience of working with AI technologies
• Business Analysis Qualifications 

Pre-Employment Checks 

If you are successful in securing a role with us, we will carry out pre-employment checks in accordance with what is allowed under local law.  

These checks will include, (as permitted):- right to work, identification, verification of employment history, education, and criminal records.

We may involve the third-party supplier to run the background checks as needed and your data will be retained for a period as needed for the purpose of employing you. 

Your data will be stored in accordance with all relevant privacy legislation.  

Please contact us if you have any questions or concerns. 

Diversity and Inclusion at LRQA:

We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business, our clients and each other. We are all about creating a safer and more sustainable future and our inclusive culture is right at the heart of our business.

Together our employees make our communities better and we want you to be part of our diverse team!

LRQA is a leading global assurance provider.  The integrity and expertise we bring to our partnership with clients support their journey to a safer, more secure and more sustainable future. (Group entities).

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