Corporate Account Manager - Nuclear Business

Who are LRQA?

LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We’ve grown to become a leading global assurance provider, bringing together outstanding expertise in certification, customised assurance, cybersecurity, inspection and training.

While we’re proud of our heritage, it’s who we are today that really matters, because that’s what shapes who we and our clients can become tomorrow. By staying true to our shared values and combining decades of collective experience, we support our clients in building a safer and more sustainable future.

LRQA currently operates across 50 countries, has more than 5000 colleagues, generates £420M in revenue, and supports more than 60,000 clients across a diverse range of sectors and markets.

Home based position in the UK (due to main client locations).

Role Purpose

This role is to directly manage selected customer accounts, aligned to the business strategy. Act as focal point for nuclear client enquiries to target and develop client engagement, identifying and understanding clients’ needs and issues and providing effective solutions.  Focus is on solution driven exchange and the development and maintenance of long-term symbiotic client relationships.  

Responsibilities                                                                                                

• Drive the CRM plans and the implementation of key account strategies and action plans for assigned accounts with support from sales, marketing and service delivery teams. Lead pitches and retendering as required.
• Enact the strategy to lead the development and maintenance of relationships between LRQA management and that of assigned accounts, providing recommendations and feedback to enhance business performance as trusted advisor. Ensure relationship succession is built up across the Area Account Management team to build and expand on existing relationships for the future.
• Represent LRQA at industry events, local seminars and presentations as required.  Collaborate with Marketing and technical operations to ensure plans and activities align with and support commercial objectives
• Develop and enhance LRQA’s profile within the target markets through the strategic relationships and alliances with the relevant regulatory, industry and technical organisations.
• Accurate reporting of all meetings with assigned accounts including relevant competitor activity.  Disseminate this information to the broader team and ensure that CRM system is kept up to date. Analyse for strategic patterns.
• Contribute to new product and service development initiatives and ensure that all new products and services which are brought to the market are disseminated and communicated to our clients.
• Build a strong network with the LRQA Business Development and Sales communities, identifying and generating cross-selling opportunities.
• Conduct activities in line with internal procedures, accreditation schemes, legislation and industry standards.

Requirements

• Education to include written and spoken English and mathematics to a level of analysing sales figures and quotations.  Demonstrable and relevant sales experience. 
• Preferable solid industry network and strong sales record of working with major companies and service providers (e.g. low carbon, power generation, chemical, oil and gas or similar industries).
• Able to communicate and influence effectively at all levels both internally and with clients.  Particularly comfortable and able to positively contribute when these discussions are technical in nature.
• Able to understand and assess complex and sometimes unfamiliar situations, visualise solutions and see through to resolution.
• Result oriented, assertive, flexible to lead new business growth in a competitive sector.
• Strong commercial awareness. Ability to develop strategic action plans based on input from key persons.
• Enjoyment of building relationships, with the ability to pro-actively drive development of a network of key relationships internally and externally.