Business Development Manager
Date: Oct 28, 2024
Location: Birmingham, GB, B37 7ES
Company: LRQA
Who are LRQA?
LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We’ve grown to become a leading global assurance provider, bringing together outstanding expertise in certification, customised assurance, cybersecurity, inspection and training.
While we’re proud of our heritage, it’s who we are today that really matters, because that’s what shapes who we and our clients can become tomorrow. By staying true to our shared values and combining decades of collective experience, we support our clients in building a safer and more sustainable future.
LRQA currently operates across 50 countries, has more than 2,500 colleagues, generates £400m in revenue, and supports more than 60,000 clients across a diverse range of sectors and markets.
Role Purpose
Reporting into the Head of Sales, Strategic Account UK/IRR (HSAM), the purpose of the Business Development Manager is to:
- Develop and win new business opportunities with existing and target accounts.
- Build and maintain strong relationship with key individuals in client accounts.
- Lead the sales priorities and implementation for accounts, based on opportunities, framework and service agreements, to maximise revenue delivery and growth.
- Introduce new products and services which are added to the LRQA portfolio through acquisitions and new product development.
- Support bids and be a major contributor to the bid process and team.
- Be the local lead and representative for colleague’s accounts, where geographical strategic support is needed, including liaison with other Account Managers (GAM’s/SAM’s) to drive sales and pipeline opportunities.
Key Responsibilities:
- Results driven delivery - You will be responsible for creating the implementation for new sales in your accounts and working with LRQA teams as needed to achieve success. Retention, revenue growth and new logo wins will be the key performance indicators use to measure success.
- Account Management skills - You will be responsible for the development and delivery of account plans, which maximise the LRQA opportunity for revenue, in line with group growth objectives and priorities.
- Pipeline management skills - You will need to manage your client pipelines to ensure that they are sufficient to meet the relevant targets, engaging with GAM colleagues and other local sales heads to maximise the opportunities you develop, through local relationships and contracts
- Contract renewals - You are responsible for managing the retention of all business with your named accounts, minimising the risk of loss to the LRQA business, through timely intervention in any process, preventing the re-tendering of business where possible and re-securing the contract where needed.
- Contribution to Sales Meetings and Performance summaries - From sales management meetings to BA leadership team meetings, you will be responsible for the production of sales and pipeline reports, performance summaries and updates on specific project actions.
Requirements:
- Minimum of 5 years’ experience in B2B sales, with a track record in achieving results.
- The ability to communicate fully in English for business purposes (essential).
- Previous line management experience, with responsibility for a specific function, geography or both (desirable).
- A good knowledge of the business assurance sector, particular in the areas of certification and 2nd party assurance programs (desirable).
- A formal qualification in sales, business studies and/or a field related to business assurance preferred.
The successful candidate should be able to demonstrate the following:
- Must have indepth knowledge/experience in selling PED, ASME, Welding, Container or PSSR inspections services
- Indepth knowledge of the Inspection & certification sector – preferably with more detailed experience in specific sectors.
- Communication, strategic planning and presentation experience.
- Excellent relationship building skills with internal and external stakeholders.
- Able to work with C-Suite decision makers and develop requirements through a consultative approach.
- Used to working for a global matrix based organisation
- Able to travel through UK/Ireland where required.
Diversity and Inclusion at LRQA:
We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business, our clients and each other. We are all about creating a safer and more sustainable future and our inclusive culture is right at the heart of our business.
Together our employees make our communities better and we want you to be part of our diverse team!
LRQA is a leading global assurance provider. The integrity and expertise we bring to our partnership with clients support their journey to a safer, more secure and more sustainable future. (Group entities).
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