Assistant Supervisor - Social Compliance

Job ID:43222
Location:LRQA - Dhaka - Road #49 & Kemal 
Position Category:Assessors
Position Type:Employee Regular

Who are LRQA?

LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We’ve grown to become a leading global assurance provider, bringing together outstanding expertise in certification, customised assurance, cybersecurity, ESG, food safety and quality, inspection and training.

While we’re proud of our heritage, it’s who we are today that really matters, because that’s what shapes who we and our clients can become tomorrow. By staying true to our shared values and combining decades of collective experience, we support our clients in building a safer and more sustainable future.

LRQA is a global business that’s invested in the future of your career and the planet, fusing sustainability and purpose to drive positive change.  Operating in over 160 countries, we have earned our name as worldwide experts across assessment, advisory, inspection and cybersecurity services, helping our clients build safer, fairer, more secure and sustainable businesses.  Here, you’ll get to work for one of the world’s leading global assurance providers, alongside some of the best people in the industry, whose diversity and collective intelligence drives us forward.  In our culture of excellence, it is our people that reflect who we are, together sharing a burning ambition to succeed, alongside a strong sense of purpose and mutual respect.  

Role purpose:

• The role of a Supervisor is to assist the team leader on team management. And critically assess the environmental, health & safety and labour conditions for workers in manufacturing settings across industries; perform on specialty audit programs such as management system, environmental, chemical audits etc. Supervisor will be expected to take additional responsibilities for project managements, technical support and other essential duties are outlined in the following section.
• As most of the job responsibility of Supervisor is conducting assessments, Supervisor is expected to meet Key Performance Targets related to report turnaround time, report quality and management KPIs as per the annual goal setting.

Key Responsibilities:

• Adhere to all company policies relating to integrity and confidentiality of information.
• Assist the group leader on team management, work closely with group leader to provide field technical support to auditors.  
• Undertake social compliance assessments based on LRQA social compliance assessment procedures and specific client expectations outlined in Field Instruction (FI);
• Undertake and lead specialty assessment which requires high level of expertise such as management system audit, environmental audit and technical audit etc.
• Lead an audit team and delegate task to team auditors for reaching an audit conclusion.
• Deliver quality report according to LRQA and client protocols and timelines.
• Deep understanding of LRQA social compliance assessment procedures, local labour laws, environmental and management systems audit expectations.
• Support on new auditor onsite training and calibration training.
• Take additional responsibility on designated client project management and technical support as needed.
• Other assignments as needed.

Technical / Professional Qualifications / Requirements:

• Education and work experience: Bachelor's degree or above in law, engineering or related fields and the individual will have incurred enough work experience to fulfil all of the expectations for LRQA auditors.
• Legal and industry knowledge: The individual will have detailed knowledge of international, national and local laws and standards that apply to labour compliance. The individual will also possess awareness of prevalent issues in the region that require sensitivity or further investigation.
• Auditing knowledge: The individual will have the ability to competently undertake processes specific to supplier compliance assessments, including but not limited to conducting sensitive and confidential worker interviews, reviewing worker records and performing wage tests and calculations.
• Must be Certified Social Compliance Auditor (CSCA) from APSCA
• Certified by at least one of the industry initiatives as 'Lead auditor', such as BSCI, SLCP, WRAP, ISO etc.
• At least 5+ years auditing experiences.
• At least 8+ years working experiences.
• At least 1+ years on management position.
• Local language and cultural awareness: The individual should be a fluent speaker and reader of the language(s) used by managers, administrators and workers of the site being assessed. (Under circumstances where the individual’s skills are limited, the individual will communicate effectively through an interpreter.) The individual must also be familiar with the applicable culture(s) and customs.
• English proficiency: The individual will have good written and verbal communication skills in English.
• Integrity: LRQA expect high level integrity, good attitude and maturity
• Undergo LRQA Auditor Screening prior to hire.

Pre-Employment Checks

• If you are successful in securing a role with us, you will be subject to pre-employment checks, depending on the legal requirements and practices in your country of employment.  
• If eligible these checks will include right to work, identification, verification of employment history, education, and criminal records where permitted by local law.  
• All checks will be conducted in accordance with applicable privacy and data protection regulations.  
• We will involve the third party supplier to run the background checks as needed and your data will be retained for a period as needed for the purpose of recruitment.  
• To the extent to be permitted by the applicable local law, your data may be stored outside of your employment country dependent on our operation structure.  
• Your application of this role will constitute as your consent on this paragraph.

Diversity and Inclusion at LRQA:

We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business, our clients and each other. We are all about creating a safer and more sustainable future and our inclusive culture is right at the heart of our business.

Together our employees make our communities better and we want you to be part of our diverse team!

LRQA is a leading global assurance provider.  The integrity and expertise we bring to our partnership with clients support their journey to a safer, more secure and more sustainable future. (Group entities).

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